Red tape submissions quarterly report – 2024/25 Quarter 3 (1 January to 31 March 2025)

Report
Red tape summary report
Wednesday 28 May 2025

This is a quarterly report on the regulatory issues New Zealanders consider to be getting in the way of their lives and businesses.

 

This report is the second in this series and reports on red tape issues received through the red tape portalopen_in_new since its launch on 19 November 2024, as well as through other channels.

Key data highlights are shown below, and you can download the data source file in MS Excel here.

How many red tape submissions were received in Quarter 3 (1 January to 31 March 2025) ?

The Ministry received 181 red tape submissions in Quarter 3 2024/25.

How many red tape submissions have been received this financial year?  

For the year-to-date from 1 July 2024, 667 submissions have been received. We received:

  • 26 submissions (3.9%) in Quarter 1 (July – Sept 2024)
  • 460 submissions (69%) in Quarter 2 (Oct-Dec 2024)
  • 181 submissions (27.1%) in Quarter 3 (Jan- March 2025)

What are the key submission themes?

We identify emergent themes for common issues after analysing submissions. Where we see themes emerging, we engage with the responsible agencies to understand whether reforms are underway that may address these issues or if we should investigate further. In some instances, a wider sector or system review may be warranted.

Key themes received for Quarter 3

Key themes for submissions received during Quarter 3 2024/25 were:

  • Resource Management Act (RMA) 16%
  • Building Consents 13%
  • Liquor Licensing / Events 10%
  • Traffic Management 8%
  • Anti-Money Laundering 7%
  • Pharmacy Industry 7%
  • Zoning 7%
Bar chart showing key themes for submissions received during Quarter 3

Bar chart showing key themes for submissions received during Quarter 3

Theme Count
Energy reform 1
Vehicle Licensing 1
Financial Services 1
Drone Regulation 1
Flood Requirements 1
Govt Identification/Certification 2
Industrial Hemp 2
Electric Vehicles 2
Health and Safety 3
Food Regulation 3
Small cake/food business 3
Zoning 4
Pharmacy Industry 4
Anti-Money Laundering 4
Traffic Management 5
Liquor Licensing - Events 6
Building Consent 8
RMA 10
Grand Total 61

 

Key themes identified year-to-date

Key themes for submissions received for the year-to-date were:

  • Building Consents 14.5%
  • Resource Management Act (RMA) 14%
  • Traffic Management 12.7%
  • Small Cake/Food Business 10.5%
  • Anti-Money Laundering 9.6%
Bar chart showing key themes for submissions received for the year-to-date

Bar chart showing key themes for submissions received for the year-to-date

Theme Count
Financial Services 1
Retail Trade 1
International Code of Practice 1
Standards 2
Flood Requirements 2
Electric Vehicles 2
Drone Regulation 2
Fire Safety 3
Industrial Hemp 3
Electronic Drug Register 3
Govt Identification/Certification 4
Energy reform 6
Food Regulation 6
Pharmacy Industry 8
Health and Safety 10
Liquor Licensing - Events 10
Vehicle Licensing 10
Zoning 14
Anti-Money Laundering 22
Small cake/food business 24
Traffic Management 29
RMA 32
Building Consent 33
Grand Total 228

 

Which industry sectors generated the most submissions?

Number of submissions received by industry sector for Quarter 3

Our analysis of industry sectors by Quarters 2 and 3 2024/25, the periods since the launch of the red tape portal, indicated that Construction, Health Care and Social Assistance, and Accommodation and Food Services remain key sectors that generate comparatively high levels of submissions.

Column chart showing the number of submissions received by industry sector for Quarter 3

Column chart showing the number of submissions received by industry sector for Quarter 3

ANZSIC06 Industry/Sector Count
Construction 26
Agriculture, Forestry and Fishing 16
Health Care and Social Assistance 12
Education and Training 11
Accommodation and Food Services 11
Transport, Postal and Warehousing 10
Professional, Scientific and Technical Services 9
Local Government Administration 8
Electricity, Gas, Water and Waste Services 7
Arts and Recreation Services 6
Retail Trade 6
Rental, Hiring and Real Estate Services 6
Central Government Administration, Defence and Public Safety 6
Other Services 3
Manufacturing 2
Administrative and Support Services 2
Wholesale Trade 2
Disability Services 1
Financial and Insurance Services 1
Environment 1
Grand Total 146

 

Number of submissions received by industry sector for the year-to-date

The industry sectors most often selected by submitters for the year-to-date were:

  • Construction (19.1%)
  • Central Government Administration, Defence & Public Safety (10.2%)
  • Health Care and Social Assistance (9.6%)
  • Accommodation and Food Services (8.6%)
  • Agriculture, Forestry and Fishing (8.2%)
Column chart showing the number of submissions received by industry sector for the year-to-date.

Column chart showing the number of submissions received by industry sector for the year-to-date.

ANZSIC06 Industry/Sector Count
Construction 107
Central Government Administration, Defence and Public Safety 57
Health Care and Social Assistance 54
Accommodation and Food Services 48
Agriculture, Forestry and Fishing 46
Transport, Postal and Warehousing 41
Education and Training 36
Local Government Administration 32
Professional, Scientific and Technical Services 27
Rental, Hiring and Real Estate Services 18
Electricity, Gas, Water and Waste Services 18
Retail Trade 17
Arts and Recreation Services 15
Manufacturing 13
Administrative and Support Services 10
Financial and Insurance Services 7
Wholesale Trade 6
Other Services 4
Information Media and Telecommunications 2
Mining 1
Environment 1
Disability Services 1
Grand Total 561

 

What have we done with the submissions?

We screen and/or triage all the submissions we receive and consider carefully how they are best addressed.  

(Note that the charts below include only issues that were investigated and where our interventions were completed).

Completed interventions for Q3

For Quarter 3 2024/25, we progressed 69 issues for investigation. We have completed our interventions on 227 submissions.

Column chart showing what have we done with the submissions. Cases where we has completed its interventions Q3.

Column chart showing what have we done with the submissions. Cases where we has completed its interventions Q3.

MfR Intervention Complete - Reasons Count
We refered this to the responsible agency for action & monitor their responses 137
This was not a regulatory issue 49
We investigated - no regulatory change was required or necessary 13
We investigated - regulatory change was progressed as a result 11
We referred this internally (general feedback) 10
This regulatory issue did not require or warrant investigation (minor or limited impact) 4
We investigated - future change required/potential future review 2
Change being progressed through active Bill  1
Grand Total 227

 

Completed interventions for the year-to-date

For the year-to-date, we have progressed 220 issues (32.9%) for investigation.  We have completed interventions on 427 submissions (64%).

Column chart showing what have we done with the submissions. Cases where MfR has completed its interventions year-to-date

Column chart showing what have we done with the submissions. Cases where MfR has completed its interventions year-to-date.

MfR Intervention Complete - Reasons Count
We refer this to the responsible agency for action & monitor their responses 219
This was not a regulatory issue 101
We referred this internally (general feedback) 26
We investigated - no regulatory change was required or necessary 25
Change being progressed through active Bill  23
We investigated - regulatory change was progressed as a result 14
This regulatory issue did not require or warrant investigation (minor or limited impact) 11
We investigated - future change required/potential future review 8
Grand Total 427

What were the outcomes for our completed interventions?

For the year-to-date, regulatory change was progressed for 14 submissions following our intervention; 11 of these occurred during Quarter 3. More information about some of these changes can be found on our website What we've done

Around half of submissions, 219 (51.3%) were the responsibility of another agency. We work actively with the responsible agencies to understand how they will work with the submitters to resolve the issue raised.   

We also build our understanding of the reform work responsible agencies already have underway that might address these concerns, and drive and influence further change when required. This allows us to actively work and co-ordinate action across a broad range of regulatory systems.

Not everything reported to us is a regulatory issue. 101 (23.7%) of the submissions we’ve received to date were not issues related to regulations. In these cases, we advise submitters that their submission is not a regulatory issue (and point them to information about what regulatory issues are or let them know about other places to raise their concerns). 

If there is already a government intervention underway, like a new law or amendment that will address the concern, we let submitters know how to engage with that process.

Which agencies did we work with?

We identify and refer submissions to agencies where issues fall within the portfolio responsibilities of their Ministers. Submissions that touch on multiple portfolio areas are referred to all relevant agencies.

We work actively with these agencies and co-ordinate action across a broad range of regulatory systems, identify where issues are arising and how agencies can work with us to address them.

Number of referrals made to responsible agencies in Quarter 3

For Quarter 3 2024/25, the top 5 agencies we worked with, were:

  • Ministry of Business, Innovation and Employment (20%) 
  • Ministry for the Environment (20%) 
  • Ministry of Transport (13%) 
  • New Zealand Transport Agency - Waka Kotahi (11%) 
  • Local/Regional Government (5%)

This reflects the key themes we have seen emerging from the submissions (Resource Management Act; Building System; Traffic Management; Vehicle Licensing; Health & Safety; Local Government).

Bar chart showing shows how many referrals were made to responsible agencies in Quarter 3

Bar chart showing shows how many referrals were made to responsible agencies in Quarter 3.

Responsible Agency Count
Ministry for Disabled People 1
Teaching Council of Aotearoa New Zealand 1
Commerce Commission 1
Department of Conservation 1
Ministry of Māori Development-Te Puni Kōkiri 1
Real Estate Agents Authority 1
New Zealand Customs Service 1
Medsafe 1
Office for Māori Crown Relations-Te Arawhiti 1
Tertiary Education Commission 2
WorkSafe New Zealand 3
Ministry of Housing and Urban Development 3
Inland Revenue Department 3
Civil Aviation Authority of New Zealand 4
Ministry of Health 5
Ministry of Social Development 5
Ministry of Education 5
Department of Internal Affairs 6
Ministry for Primary Industries 7
Ministry of Justice 8
Local/Regional Government 10
New Zealand Transport Agency 22
Ministry of Transport 25
Ministry for the Environment 38
Ministry of Business, Innovation and Employment 39
Grand Total 194

Number of referrals made to responsible agencies for the year-to-date

For year-to-date, the top 5 agencies we worked with, were:

  • Ministry of Business, Innovation and Employment (23.7%)
  • Ministry for the Environment (17.4%)
  • Ministry of Transport (10.1%)
  • New Zealand Transport Agency - Waka Kotahi (9.8%)
  • Department of Internal Affairs (4.9%)
Bar chart showing shows how many referrals were made to responsible agencies for the year-to-date

Bar chart showing shows how many referrals were made to responsible agencies for the year-to-date

Responsible Agency Count
Ministry for Disabled People 1
Ministry of Māori Development-Te Puni Kōkiri 1
Commerce Commission 1
Land Information New Zealand 1
Real Estate Agents Authority 1
Office for Māori Crown Relations-Te Arawhiti 1
New Zealand Qualifications Authority 2
Teaching Council of Aotearoa New Zealand 2
WorkSafe New Zealand 3
Tertiary Education Commission 3
New Zealand Customs Service 4
Medsafe 4
Civil Aviation Authority of New Zealand 5
Department of Conservation 5
Inland Revenue Department 5
Ministry of Housing and Urban Development 5
Ministry of Social Development 6
Ministry of Education 8
Ministry of Justice 8
Local/Regional Government 10
Ministry of Health 11
Ministry for Primary Industries 11
Department of Internal Affairs 14
New Zealand Transport Agency 28
Ministry of Transport 29
Ministry for the Environment 50
Ministry of Business, Innovation and Employment 68
Grand Total 287

Where did red tape submissions come from?

Quarter 3 submissions

The regions identified by submitters most often during Quarter 3 were:

  • Auckland (26%)
  • Wellington (23.2%)
  • Canterbury (13.8%)
  • Waikato (7.2%)
  • Northland (5.5%)
Column chart showing where red tape submissions come from

Column chart showing where red tape submissions come from

Submitter Location Count
Auckland 47
Wellington 42
Canterbury 25
Waikato 13
Northland 10
Otago 7
Bay of Plenty 7
Taranaki 5
Hawke’s Bay 4
Marlborough 4
Manawatū-Whanganui 3
Unknown/Not Stated 3
Nelson 3
Southland 3
Gisborne 2
Tasman 2
West Coast 1
Grand Total 181

Year-to-date submissions

 

The regions identified by submitters most often so far for the year-to-date are:

  • Auckland (24.3%)
  • Wellington (15.9%)
  • Canterbury (12.5%)
  • Waikato (8.0%)
  • Bay of Plenty (5.1%)
Column chart showing where red tape submissions come from for the year-to-date

Column chart showing where red tape submissions come from for the year-to-date

Submitter Location Count
Auckland 162
Wellington 106
Canterbury 83
Waikato 53
Unknown/Not Stated 44
Bay of Plenty 34
Northland 34
Manawatū-Whanganui 28
Otago 27
Taranaki 20
Southland 17
Hawke’s Bay 16
Nelson 12
Tasman 11
Marlborough 9
West Coast 5
Gisborne 5
Grand Total 666

 

Notes:

  • The submissions for Quarters 1-3 of the 2024/25 financial year were received during the period 1 July 2024 - 31 March 2025. However we did not launch the red tape online submission portal until 19 November 2024.
  • Accordingly, not all submitters have provided their location information. Submissions received prior to 19 November 2024, or submissions received via another channel many not include location information.

Who made submissions?

Quarter 3 submissions

In Quarter 3, we received 140 (77.3 %) submissions from individuals and 40 (22.1%) submissions that were made on behalf of an organisation.

Pie chart showing who made submissions Q3 2024/25

Pie chart showing who made submissions Q3 

Submitter is individual or organisation Count
Not Stated 1
On behalf of an organisation 40
As an individual 140
Grand Total 181

Year-to-date submissions

For year-to-date, we received 492 (73.8%) submissions from individuals and 149 (22.3%) submissions that were made on behalf of an organisation.

Pie chart showing who made submissions for the year-to-date

Pie chart showing who made submissions for the year-to-date

Submitter is individual or organisation Count
As an individual 492
On behalf of an organisation 149
Not Stated 24
Public Submission transferred from Minister's Office 2
Grand Total 667