Red tape submissions quarterly report – 2024/25 Quarter 3 (1 January to 31 March 2025)
This is a quarterly report on the regulatory issues New Zealanders consider to be getting in the way of their lives and businesses.
This report is the second in this series and reports on red tape issues received through the red tape portalopen_in_new since its launch on 19 November 2024, as well as through other channels.
Key data highlights are shown below, and you can download the data source file in MS Excel here.
How many red tape submissions were received in Quarter 3 (1 January to 31 March 2025) ?
The Ministry received 181 red tape submissions in Quarter 3 2024/25.
How many red tape submissions have been received this financial year?
For the year-to-date from 1 July 2024, 667 submissions have been received. We received:
- 26 submissions (3.9%) in Quarter 1 (July – Sept 2024)
- 460 submissions (69%) in Quarter 2 (Oct-Dec 2024)
- 181 submissions (27.1%) in Quarter 3 (Jan- March 2025)
What are the key submission themes?
We identify emergent themes for common issues after analysing submissions. Where we see themes emerging, we engage with the responsible agencies to understand whether reforms are underway that may address these issues or if we should investigate further. In some instances, a wider sector or system review may be warranted.
Key themes received for Quarter 3
Key themes for submissions received during Quarter 3 2024/25 were:
- Resource Management Act (RMA) 16%
- Building Consents 13%
- Liquor Licensing / Events 10%
- Traffic Management 8%
- Anti-Money Laundering 7%
- Pharmacy Industry 7%
- Zoning 7%

Bar chart showing key themes for submissions received during Quarter 3
Theme | Count |
Energy reform | 1 |
Vehicle Licensing | 1 |
Financial Services | 1 |
Drone Regulation | 1 |
Flood Requirements | 1 |
Govt Identification/Certification | 2 |
Industrial Hemp | 2 |
Electric Vehicles | 2 |
Health and Safety | 3 |
Food Regulation | 3 |
Small cake/food business | 3 |
Zoning | 4 |
Pharmacy Industry | 4 |
Anti-Money Laundering | 4 |
Traffic Management | 5 |
Liquor Licensing - Events | 6 |
Building Consent | 8 |
RMA | 10 |
Grand Total | 61 |
Key themes identified year-to-date
Key themes for submissions received for the year-to-date were:
- Building Consents 14.5%
- Resource Management Act (RMA) 14%
- Traffic Management 12.7%
- Small Cake/Food Business 10.5%
- Anti-Money Laundering 9.6%

Bar chart showing key themes for submissions received for the year-to-date
Theme | Count |
Financial Services | 1 |
Retail Trade | 1 |
International Code of Practice | 1 |
Standards | 2 |
Flood Requirements | 2 |
Electric Vehicles | 2 |
Drone Regulation | 2 |
Fire Safety | 3 |
Industrial Hemp | 3 |
Electronic Drug Register | 3 |
Govt Identification/Certification | 4 |
Energy reform | 6 |
Food Regulation | 6 |
Pharmacy Industry | 8 |
Health and Safety | 10 |
Liquor Licensing - Events | 10 |
Vehicle Licensing | 10 |
Zoning | 14 |
Anti-Money Laundering | 22 |
Small cake/food business | 24 |
Traffic Management | 29 |
RMA | 32 |
Building Consent | 33 |
Grand Total | 228 |
Which industry sectors generated the most submissions?
Number of submissions received by industry sector for Quarter 3
Our analysis of industry sectors by Quarters 2 and 3 2024/25, the periods since the launch of the red tape portal, indicated that Construction, Health Care and Social Assistance, and Accommodation and Food Services remain key sectors that generate comparatively high levels of submissions.

Column chart showing the number of submissions received by industry sector for Quarter 3
ANZSIC06 Industry/Sector | Count |
Construction | 26 |
Agriculture, Forestry and Fishing | 16 |
Health Care and Social Assistance | 12 |
Education and Training | 11 |
Accommodation and Food Services | 11 |
Transport, Postal and Warehousing | 10 |
Professional, Scientific and Technical Services | 9 |
Local Government Administration | 8 |
Electricity, Gas, Water and Waste Services | 7 |
Arts and Recreation Services | 6 |
Retail Trade | 6 |
Rental, Hiring and Real Estate Services | 6 |
Central Government Administration, Defence and Public Safety | 6 |
Other Services | 3 |
Manufacturing | 2 |
Administrative and Support Services | 2 |
Wholesale Trade | 2 |
Disability Services | 1 |
Financial and Insurance Services | 1 |
Environment | 1 |
Grand Total | 146 |
Number of submissions received by industry sector for the year-to-date
The industry sectors most often selected by submitters for the year-to-date were:
- Construction (19.1%)
- Central Government Administration, Defence & Public Safety (10.2%)
- Health Care and Social Assistance (9.6%)
- Accommodation and Food Services (8.6%)
- Agriculture, Forestry and Fishing (8.2%)

Column chart showing the number of submissions received by industry sector for the year-to-date.
ANZSIC06 Industry/Sector | Count |
Construction | 107 |
Central Government Administration, Defence and Public Safety | 57 |
Health Care and Social Assistance | 54 |
Accommodation and Food Services | 48 |
Agriculture, Forestry and Fishing | 46 |
Transport, Postal and Warehousing | 41 |
Education and Training | 36 |
Local Government Administration | 32 |
Professional, Scientific and Technical Services | 27 |
Rental, Hiring and Real Estate Services | 18 |
Electricity, Gas, Water and Waste Services | 18 |
Retail Trade | 17 |
Arts and Recreation Services | 15 |
Manufacturing | 13 |
Administrative and Support Services | 10 |
Financial and Insurance Services | 7 |
Wholesale Trade | 6 |
Other Services | 4 |
Information Media and Telecommunications | 2 |
Mining | 1 |
Environment | 1 |
Disability Services | 1 |
Grand Total | 561 |
What have we done with the submissions?
We screen and/or triage all the submissions we receive and consider carefully how they are best addressed.
(Note that the charts below include only issues that were investigated and where our interventions were completed).
Completed interventions for Q3
For Quarter 3 2024/25, we progressed 69 issues for investigation. We have completed our interventions on 227 submissions.

Column chart showing what have we done with the submissions. Cases where we has completed its interventions Q3.
MfR Intervention Complete - Reasons | Count |
We refered this to the responsible agency for action & monitor their responses | 137 |
This was not a regulatory issue | 49 |
We investigated - no regulatory change was required or necessary | 13 |
We investigated - regulatory change was progressed as a result | 11 |
We referred this internally (general feedback) | 10 |
This regulatory issue did not require or warrant investigation (minor or limited impact) | 4 |
We investigated - future change required/potential future review | 2 |
Change being progressed through active Bill | 1 |
Grand Total | 227 |
Completed interventions for the year-to-date
For the year-to-date, we have progressed 220 issues (32.9%) for investigation. We have completed interventions on 427 submissions (64%).

Column chart showing what have we done with the submissions. Cases where MfR has completed its interventions year-to-date.
MfR Intervention Complete - Reasons | Count |
We refer this to the responsible agency for action & monitor their responses | 219 |
This was not a regulatory issue | 101 |
We referred this internally (general feedback) | 26 |
We investigated - no regulatory change was required or necessary | 25 |
Change being progressed through active Bill | 23 |
We investigated - regulatory change was progressed as a result | 14 |
This regulatory issue did not require or warrant investigation (minor or limited impact) | 11 |
We investigated - future change required/potential future review | 8 |
Grand Total | 427 |
What were the outcomes for our completed interventions?
For the year-to-date, regulatory change was progressed for 14 submissions following our intervention; 11 of these occurred during Quarter 3. More information about some of these changes can be found on our website What we've done.
Around half of submissions, 219 (51.3%) were the responsibility of another agency. We work actively with the responsible agencies to understand how they will work with the submitters to resolve the issue raised.
We also build our understanding of the reform work responsible agencies already have underway that might address these concerns, and drive and influence further change when required. This allows us to actively work and co-ordinate action across a broad range of regulatory systems.
Not everything reported to us is a regulatory issue. 101 (23.7%) of the submissions we’ve received to date were not issues related to regulations. In these cases, we advise submitters that their submission is not a regulatory issue (and point them to information about what regulatory issues are or let them know about other places to raise their concerns).
If there is already a government intervention underway, like a new law or amendment that will address the concern, we let submitters know how to engage with that process.
Which agencies did we work with?
We identify and refer submissions to agencies where issues fall within the portfolio responsibilities of their Ministers. Submissions that touch on multiple portfolio areas are referred to all relevant agencies.
We work actively with these agencies and co-ordinate action across a broad range of regulatory systems, identify where issues are arising and how agencies can work with us to address them.
Number of referrals made to responsible agencies in Quarter 3
For Quarter 3 2024/25, the top 5 agencies we worked with, were:
- Ministry of Business, Innovation and Employment (20%)
- Ministry for the Environment (20%)
- Ministry of Transport (13%)
- New Zealand Transport Agency - Waka Kotahi (11%)
- Local/Regional Government (5%)
This reflects the key themes we have seen emerging from the submissions (Resource Management Act; Building System; Traffic Management; Vehicle Licensing; Health & Safety; Local Government).

Bar chart showing shows how many referrals were made to responsible agencies in Quarter 3.
Responsible Agency | Count |
Ministry for Disabled People | 1 |
Teaching Council of Aotearoa New Zealand | 1 |
Commerce Commission | 1 |
Department of Conservation | 1 |
Ministry of Māori Development-Te Puni Kōkiri | 1 |
Real Estate Agents Authority | 1 |
New Zealand Customs Service | 1 |
Medsafe | 1 |
Office for Māori Crown Relations-Te Arawhiti | 1 |
Tertiary Education Commission | 2 |
WorkSafe New Zealand | 3 |
Ministry of Housing and Urban Development | 3 |
Inland Revenue Department | 3 |
Civil Aviation Authority of New Zealand | 4 |
Ministry of Health | 5 |
Ministry of Social Development | 5 |
Ministry of Education | 5 |
Department of Internal Affairs | 6 |
Ministry for Primary Industries | 7 |
Ministry of Justice | 8 |
Local/Regional Government | 10 |
New Zealand Transport Agency | 22 |
Ministry of Transport | 25 |
Ministry for the Environment | 38 |
Ministry of Business, Innovation and Employment | 39 |
Grand Total | 194 |
Number of referrals made to responsible agencies for the year-to-date
For year-to-date, the top 5 agencies we worked with, were:
- Ministry of Business, Innovation and Employment (23.7%)
- Ministry for the Environment (17.4%)
- Ministry of Transport (10.1%)
- New Zealand Transport Agency - Waka Kotahi (9.8%)
- Department of Internal Affairs (4.9%)

Bar chart showing shows how many referrals were made to responsible agencies for the year-to-date
Responsible Agency | Count |
Ministry for Disabled People | 1 |
Ministry of Māori Development-Te Puni Kōkiri | 1 |
Commerce Commission | 1 |
Land Information New Zealand | 1 |
Real Estate Agents Authority | 1 |
Office for Māori Crown Relations-Te Arawhiti | 1 |
New Zealand Qualifications Authority | 2 |
Teaching Council of Aotearoa New Zealand | 2 |
WorkSafe New Zealand | 3 |
Tertiary Education Commission | 3 |
New Zealand Customs Service | 4 |
Medsafe | 4 |
Civil Aviation Authority of New Zealand | 5 |
Department of Conservation | 5 |
Inland Revenue Department | 5 |
Ministry of Housing and Urban Development | 5 |
Ministry of Social Development | 6 |
Ministry of Education | 8 |
Ministry of Justice | 8 |
Local/Regional Government | 10 |
Ministry of Health | 11 |
Ministry for Primary Industries | 11 |
Department of Internal Affairs | 14 |
New Zealand Transport Agency | 28 |
Ministry of Transport | 29 |
Ministry for the Environment | 50 |
Ministry of Business, Innovation and Employment | 68 |
Grand Total | 287 |
Where did red tape submissions come from?
Quarter 3 submissions
The regions identified by submitters most often during Quarter 3 were:
- Auckland (26%)
- Wellington (23.2%)
- Canterbury (13.8%)
- Waikato (7.2%)
- Northland (5.5%)

Column chart showing where red tape submissions come from
Submitter Location | Count |
Auckland | 47 |
Wellington | 42 |
Canterbury | 25 |
Waikato | 13 |
Northland | 10 |
Otago | 7 |
Bay of Plenty | 7 |
Taranaki | 5 |
Hawke’s Bay | 4 |
Marlborough | 4 |
Manawatū-Whanganui | 3 |
Unknown/Not Stated | 3 |
Nelson | 3 |
Southland | 3 |
Gisborne | 2 |
Tasman | 2 |
West Coast | 1 |
Grand Total | 181 |
Year-to-date submissions
The regions identified by submitters most often so far for the year-to-date are:
- Auckland (24.3%)
- Wellington (15.9%)
- Canterbury (12.5%)
- Waikato (8.0%)
- Bay of Plenty (5.1%)

Column chart showing where red tape submissions come from for the year-to-date
Submitter Location | Count |
Auckland | 162 |
Wellington | 106 |
Canterbury | 83 |
Waikato | 53 |
Unknown/Not Stated | 44 |
Bay of Plenty | 34 |
Northland | 34 |
Manawatū-Whanganui | 28 |
Otago | 27 |
Taranaki | 20 |
Southland | 17 |
Hawke’s Bay | 16 |
Nelson | 12 |
Tasman | 11 |
Marlborough | 9 |
West Coast | 5 |
Gisborne | 5 |
Grand Total | 666 |
Notes:
- The submissions for Quarters 1-3 of the 2024/25 financial year were received during the period 1 July 2024 - 31 March 2025. However we did not launch the red tape online submission portal until 19 November 2024.
- Accordingly, not all submitters have provided their location information. Submissions received prior to 19 November 2024, or submissions received via another channel many not include location information.
Who made submissions?
Quarter 3 submissions
In Quarter 3, we received 140 (77.3 %) submissions from individuals and 40 (22.1%) submissions that were made on behalf of an organisation.

Pie chart showing who made submissions Q3
Submitter is individual or organisation | Count |
Not Stated | 1 |
On behalf of an organisation | 40 |
As an individual | 140 |
Grand Total | 181 |
Year-to-date submissions
For year-to-date, we received 492 (73.8%) submissions from individuals and 149 (22.3%) submissions that were made on behalf of an organisation.

Pie chart showing who made submissions for the year-to-date
Submitter is individual or organisation | Count |
As an individual | 492 |
On behalf of an organisation | 149 |
Not Stated | 24 |
Public Submission transferred from Minister's Office | 2 |
Grand Total | 667 |