Hospitality Sector Review

Fixing red tape to help hospitality grow

The Hospitality Review covers regulation that applies to the hospitality sector; restaurants, bars, cafes, food stalls, food trucks, catering businesses, and hotels.  

A street scene in the early evening with outdoor seating and red umbrellas

The New Zealand’s hospitality sector is a $15.7 billion industry that employs over 145,000 people.

The sector has told Government that it is hurting. They say that outdated, overlapping and confusing rules are holding back growth, on the back of substantial challenges over the past five years, starting with Covid.

The Hospitality Review 

The Ministry for Regulation’s Hospitality Review will find the problems with hospitality regulation, and make recommendations to cut red tape, keep costs down, manage risks, and make compliance easier. 

We will assess whether the rules are: 

  • necessary and worth the cost
  • effective, efficient, and proportionate to the risks 
  • adaptable and can evolve over time 
  • easy to comply with, and 
  • aligned with good regulatory practice. 

Scope

This review looks at regulations that apply to restaurants, bars, cafes, food stalls at markets, food trucks, catering businesses, and hotels. Gambling regulation is out of scope.

See the full Terms of Reference. (257 KB, Pdf)

Engagement and consultation

Through meetings and online submissions we heard from hospitality business owners, workers, organisations and hospitality regulators as well as other interested parties about the areas of regulation they would like fixed.

We will now consider all of the feedback we've received to give Ministers a subset of specific regulatory problems that we will focus on next year. 

Timeframes 

We will deliver a final report to Ministers for consideration by April 2026.