Information and guidelines: Regulatory Services Technical Capability Framework

The Regulatory Services (RS) Technical Capability Framework promotes continuous improvement by identifying the capabilities required for RS teams.

Department of Internal Affairs
June 2021
New Zealand
Tools & Templates

This framework provides managers and staff with a basis for learning and development conversations, progression and decision-making. The capabilities outlined in this document reflect the integration of knowledge, attributes, and experience that when used appropriately will drive effective performance. When working through this guide please note the term ‘regulator’ applies to all RS roles, not just the regulator role in RS.